Hosted IP - PBX

As an alternative to a premise-based PBX, Hosted IP requires no up-front purchase of equipment. Instead, voice communications are delivered via a broadband internet connection eliminating the needs for maintenance or upgrades to a piece of hardware. The Vivid IP Hosted solution may be the most cost-effective way to deliver an extremely advanced feature set to today's highly mobile and remote workforce.

Common capabilities include: Auto attendant, Auto dialing, Automatic call distributor, Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name), Automatic ring back, Call accounting, Call forwarding on busy or absence, Call park, Call pick-up, Call transfer , Call waiting, Camp-on, Conference call, Custom greetings, Customized Abbreviated dialing (Speed Dialing), Busy Override, Direct Inward Dialing, Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line), Do not disturb (DND), Follow-me, Interactive voice response, Music on hold, Night service, Shared message boxes (where a department can have a shared voicemail box), Voice mail, Voice message broadcasting, Voice paging (PA system) and Welcome Message.